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Privacy Policy

Last updated: July 15th, 2026

This Privacy Policy explains how Spade AI ("Spade," "we," "us") collects, uses, and shares your personal information when you use our platform, website, and related services (the "Service").

What we collect

Information you provide

  • Account data \u2014 name, email address, and password when you sign up.
  • Profile data \u2014 company name, job title, and any other information you add to your profile.
  • Payment data \u2014 billing information collected and processed by our payment processor (Stripe). We never store full payment card details.
  • Content data \u2014 company analyses, prospect searches, outreach drafts, and any other content you create using the Service.
  • Communications \u2014 information you provide when you contact us for support or other inquiries.

Information we collect automatically

  • Usage data \u2014 pages visited, features used, time spent on the Service, and interactions with our emails.
  • Device data \u2014 IP address, browser type, operating system, and device identifiers.
  • Cookies \u2014 we use essential cookies to keep you logged in and secure. You can disable cookies in your browser, but some features may not work.

How we use your information

  • Provide, operate, and maintain the Service.
  • Process your requests, orders, and transactions.
  • Send service-related communications (security alerts, support messages, account updates).
  • Improve and develop our products through research and analytics.
  • Comply with legal obligations and protect our rights.

We do not sell your personal information to third parties. We do not use your content or prospect data to train AI models for other customers.

How we share your information

We may share your information with:

  • Service providers who help us operate the Service (hosting, analytics, email delivery, payment processing).
  • Integrated third-party services you choose to connect (Gmail, HubSpot, Cal.com). Their use of your data is governed by their own policies.
  • Legal authorities when required by law or to protect our rights.
  • Business transfers in connection with a merger, acquisition, or sale of assets.

Data security

Your data is extremely secure with us. Everything you do on Spade is protected by encryption in transit (TLS) and at rest. We employ industry-standard technical and organizational safeguards designed to protect your personal information. We take security seriously.

Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information. You can update your account information at any time through your settings. To delete your account or request data removal, contact us.

Contact

If you have questions about this Privacy Policy or your data, reach us at [email protected].